Contact information

Contact Information

Thank you for visiting our online store. We are here to help you and resolve any questions you may have about our products and services. As an exclusively online business, we offer several contact methods so you can reach us quickly and easily.

Contact Methods

  • Email: You can write to us at info@aurensol.com. We will respond as soon as possible.

     

  • Phone: Call us at +351 308 806 662 or at +34 91 99 33 084.

     

  • WhatsApp: We will also be available via WhatsApp at the same number.

     

  • Chat in our store: On our website you will find a live chat system. Look for the icon in the lower right corner and we will assist you as soon as we are available.

    Company Address

    Aurensol Unipessoal LDA
    NIF: PT518976149
    Marina de Portimão, Tuara, 8500-345 - Portimão

    Note: This address is for legal and administrative purposes only. We do not offer in-person customer service or accept returns at this location.

    Customer Service Hours

    We are available from Monday to Thursday, from 9:00 to 18:00 (Portugal time).
    Outside of these hours, you can leave your message by email, WhatsApp, or chat, and we will respond on the next business day.